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Copy That!

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Start-ups can sometimes spend hours labouring over the creation of beautiful assets and producing a cohesive feed with engaging visuals - but their content still underperforms on every single post. Why?

The answer is obviously very context-dependent and complex, but a determining key factor tends to be the quality of copy they are producing (or not).

Captions are the unsung heroes of social media marketing. And unfortunately, they are often an afterthought considered too short or insignificant to be worthy of much attention. However, all it takes is one well-crafted caption to make your social media post go viral. And, if done right, captions can be one of your greatest assets for content marketing.

We often give primacy to visuals within our culture - specifically within a lot of marketing circles. However, what makes social media so exciting is its fluid relationship between multiple types of communication. We only need to think about TikTok and its reliance on sonic soundscapes, or Twitter and its backbone of words/language. Because of this, social media is absolutely a space where solid visuals are not the only recipe for success.

Of course, what makes a solid piece of copy is always changing. Luckily, at Spin, we have a team of expert copywriters who have some of the best tips and tricks to produce the best captions going.

1. Tone of voice is more important than anything else. You could craft the perfect caption that grabs attention and has a clear and solid call to action; but, if it doesn’t fit the tone of the brand it simply won’t work. Before getting out your notepad and scribbling ideas for copy - make sure you have a robust tone of voice guide to refer back to. This is very important.

2. Social media is a fast-paced landscape (duh). When we scroll down your feeds we never stop to read every post - and you probably skip longer and more complex posts. Most people do this, so make sure your copy is short and sweet. At Spin, we use a method where we write ‘poetically’ first then cut it down with no mercy. Aim to delete any word that is not essential.

(On that note there is a TLDR. So, if you are having a lazy read scroll down 😉)

3. Copy must also always compliment the visuals. It seems like a no brainer, but so much copy takes a fractured tone from the content it is placed directly next to. Use copy as a way to provide context to the asset, and an asset as a way to provide context to the copy - think of it as a symbiotic relationship embedded throughout the whole creative process. The two will end up displayed together, so make sure you have a collaborative process where designers and copywriters work together. The disconnect between the two is often obvious and awkward (never mind the fact it makes the copywriter’s job very difficult).

4. Creating copy with value is also an important quota to hit. Educate your audience and allow them to gain something in reward for not scrolling past your post, and let them know to come back for more. Frantic copy obsessed with summer sales, new products and influencers (BUY BUY BUY) doesn’t make viewers feel compelled to keep coming back. Within the copy, ask questions that matter to your audience - and listen to what they say. People genuinely like chatting with brands - and the copy facilitates this chat. Again, this highlights the merits of having a robust pipeline. Community managers can report back to copywriters on what is working ‘on the ground’ - and then flag when other things are not.

5. Emotion is important - and it should be imbued into every piece of social media copy. To do this, we can learn a lot from the ‘everyday account’. A big part of 2021 has been bigger brands attempting to humanise. Unless you are an AI copywriter (🤖), we are going to assume that you are human. So just get into the mindset of writing your own Instagram captions - and just write it out. If you were posting these polished assets onto your feed what would you say? A little sarcastic joke? A short and snappy quote? A singular emoji? Then, afterwards, edit and cut it to fit the vibe of your brand. What you will (hopefully) end up with is a hybrid of authentic and relatable, yet also smart business captions. Put your human hat on, and THEN your brand hat.

It is always a good idea to keep your eye on what people's personal accounts are doing. Usually, they spearhead the trends way before big businesses jump on board. Cutting edge and fashionable copywriting seems to always come from the bottom upwards - we can learn a lot from ‘non-professionals’. Don't be a snob.

6. Vague captions don’t work. Seriously. With a quick Google search, you might find articles claiming that various forms of “psychology” (used loosely) show that you can subtly manipulate the reader but it’s just best to directly say what you want. A great summer sale link in bio? Tell them! Want lots of comments - just say. While nobody wants a feed that makes their brand look like corporate try-hards, most followers are under no qualms that you are a brand and are not running an account purely for fun. Have a solid call to action that doesn’t beat around the bush.

5 and 6 lead to a tricky dichotomy. On the one hand, you are trying to appear ‘genuine and ‘authentic’ yet on the other hand you have something to sell. To be blunt,

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TV vs. Social: Why it’s time to shift your spend (even if just a bit)

For years, TV has been the go-to for brand building at scale. And we won’t deny that TV still has its place… sometimes. But if you're still sinking the majority of your budget into linear, unmeasurable reach… you're not just missing a trick, you’re missing your audience.

Because while TV CPMs have exploded by 87% since 2020, Meta CPMs have quietly dropped by 18%​.

So why are brands still defaulting to TV?

Comfort. 
Familiarity. 
A (false) sense of scale?

But what if just 10% of your TV budget went to Meta?

Say you’re investing £5M in TV. Reallocating just 10% of that to Meta could reach 4.4M unique users at best-practice frequency, across a six-week campaign​. And that reach wouldn’t be theoretical. It would be:

  • Trackable
  • Optimisable
  • Tailored to real human behaviour in real time

That’s the difference. Social media doesn’t just reach people. It tells you who’s engaging, what’s resonating, and where to go next.

Still think social’s just a support act?

The University of Oxford’s ‘No Silver Bullet’ study, the largest academic investigation into brand-building effectiveness, found the most effective media mix is TV, Meta and YouTube​. Not just one. Not two. All three. But used strategically. We’ve long seen where the attention’s heading. It’s why we brought Be a Bear into the Spin fold, the YouTube and audience strategy specialists who help us go bigger, broader, and sharper across channels. Because in 2025, full-funnel doesn’t mean “a bit of everything.” It means knowing how to make each channel work harder. 

And when Meta owns the four most-used daily apps in the UK (👋 Instagram, Facebook, Messenger and WhatsApp), the opportunity to amplify ATL impact and extend reach is unmatched.

And here’s the kicker…

Social doesn’t just scale your ATL. It adds lift:

  • Greater unaided awareness
  • Higher consideration
  • Lower cost per acquisition

We’re talking social-first adaptation, where we translate ATL creative into a high-performance suite of assets designed to scale, test, and convert. It’s how we helped Brothers Cider exceed their reach targets with 12 modular assets from one TVC. It’s how we helped People’s Postcode Lottery turn a brand shoot into a DR sign-up engine on Meta.

So what makes social more measurable?

Unlike TV, social doesn’t rely on panels or extrapolation. You get live, platform-native performance data across every asset, audience, and placement.

Here’s what that looks like in practice:

  • Creative-level breakdowns: See which specific edits, hooks, or formats are performing across Meta, TikTok, and YouTube.

  • Funnel-stage metrics: Track not just awareness, but how assets influence consideration, intent, and conversion, mapped to real user journeys.

  • Custom conversions & pixel data: Set up granular, first-party tracking to understand true ROI beyond surface metrics.

  • Holdout testing: Run incrementality studies to isolate impact - what would have happened without paid social?

  • Creative scoring & fatigue tracking: Know when an asset’s burning out before your performance drops.

Through SpaRk, our ad creative solution, we use this data to iterate in real time. We test modular creative, scale what works, and retire what doesn’t. It’s performance and brand-building, working together.

And here’s the stat that says it all: 56% of action outcomes on Meta are driven by creative alone​. 

TL;DR: If you're still debating “TV or social”... you’re asking the wrong question.

The right one?
How much of your TV budget could work harder on social?
We’re here to help you find out.

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UK Junk Food Ad Ban: An Advertising Challenge or an Opportunity?

In October 2025, the UK government will implement a landmark ban on junk food advertising across social media and TV, aiming to curb childhood obesity and promote healthier eating habits. This move presents a significant challenge for brands in the food and beverage industry, particularly those reliant on digital marketing to engage consumers. However, as history has shown, where restrictions arise, innovation follows. In this piece, we’ll explore creative, compliant, and effective ways for brands to navigate these new regulations—maintaining brand visibility, consumer engagement, and continued growth in a rapidly evolving advertising landscape.

Advertising restrictions are nothing new—industries from tobacco to alcohol, gambling, sex, and pharmaceuticals have all faced regulatory hurdles, yet the most successful brands have thrived by bending these rules creatively. Many tactics involve focusing budgets into less overt paid mediums, such as event sponsorships both offline (sports, festivals) and online (live-streamed events, YouTube influencer partnerships). This is something we’ve seen in the alcohol and gambling industries and isn’t currently withheld under any advertising regulations. But unlike traditional paid advertising methods, these do come with a catch in attribution complexities. Which isn’t always so great for the marketer. In the DTC pharmaceutical and sex industries, advertisers have explored creative ways to alter the focus of messaging away from the product and onto the emotion-led outcome that having the product provides to appeal to the consumer. Within some regulatory clauses, this allows advertisers to remain active on paid media channels, particularly on social, which is more lax than TV. Spin successfully navigates this with our client, Lovehoney, by creatively concealing their products in normal everyday environments (i.e. hiding the Rose within a bouquet of real roses) or using the products as background props to a scene otherwise focused on emotion-led lifestyle messaging, i.e. connecting with your partner & lifting your mood. These techniques not only allow us to continue using social and digital channels as paid media channels, but access data that allows us to optimise and grow these channels as revenue-driving heavy lifters.

Having advertising restrictions can actually be a blessing when it comes to using paid social as a communication channel. Paid social is a rare hotbed in the available marketing mix that brands can harvest zero-party data from to draw insights into their consumer behaviour, engagement, and motivations. When intentionally used in this way, it can be a great marketing tool to optimise other channels. Taking the above Lovehoney example, knowing advertising efforts must be focused on emotion-led messaging, we can focus in on a handful of problem/solution combinations when crafting our creative. The data passed back from the algorithm after launch highlights the winners amongst each subdivision of our audience, informing subsequent creative thinking to optimise activity but also providing valuable insights that can be applied to CRM segments, website copy and UX, organic social, and influencer partnerships.

Instead of seeing the 2025 junk food ad ban as a roadblock, brands should view it as an opportunity to innovate. When regulations tighten, the most successful brands adapt—often emerging stronger, more strategic, and more connected to their audience. By shifting focus to influencer partnerships, sponsorships, and emotion-driven messaging on paid social, as well as increasing their exposure on unaffected marketing mediums such as organic social, brands can maintain visibility and continue to connect with their communities while also gaining deeper consumer insights. Those who embrace this shift early will not only stay compliant but will also future-proof their marketing strategies in an increasingly regulated digital landscape. The key is to think beyond traditional paid ads and start investing in creativity, storytelling, and authentic engagement—because the brands that evolve are the ones that win.

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Your Paid Social Creative Isn’t Working And Here’s Why

A year is a long old time in the marketing landscape, especially us lucky lot that get to call social home. In the last year alone we’ve seen Metaverse’s come and go, new platforms (hi Threads 👋), entire name changes (I’m still not over typing “formerly Twitter'' to every conversation X is mentioned), and new features galore.

But the most impactful of these changes to brands is the advancement of AI to power media platforms algorithms. Paid social media buyers usually see extremes on either end of the spectrum when it comes to creative output - brands investing into big campaign ideas and moments, with social being one of many battlegrounds, and brands neglecting creative entirely, focussed instead on growth driving paid media tactics. But with this change in how social algorithms operate, being on either end of this spectrum will be leaving you exposed to plummeting performance.

The very nature of how creative is used on social media advertising has changed. It’s not about turning up in the right place, at the right time with outstanding creative that wins hearts and minds. Today the creative asset itself determines where, who and how you show up at all. And because so much of a good paid social strategy is dependent on the content itself, your approach has to be formulaic enough to measure its performance, without compromising on that creative edge that makes a user actually care to stop from scrolling. Content is hard to measure, but paid social is built to be measured, so identifying a way of combining the two can drive real, insightful learnings that unlock incredible potential. 

A formulaic framework:
For brands that are starting out on this journey, step one is to apply a formulaic framework for creative testing to establish a foundation of learnings to build from. When working with video, applying a modular approach to creation can yield great analysis on paid media creative. Slicing the components of your overall messaging down into segments - whether it’s pain points/desires, social proofing, the proposition as the solution, scarcity - and then building multiple asset variations with each section's orders mixed up.

Measuring their performance from your primary KPIs, and additional storytelling metrics like hook and hold rates help you learn about messaging hierarchy, who your ideal customer is and what motivates them. The same theory can be applied to other ad formats, although storytelling metrics are less rich, so isolating each testing variable is doubly important for learnings. (There’s even ways to give your catalogues a boost through creative learning taken from your strategy, but stay tuned for part 2 to learn more on that…)

Creative diversity: 
Step 2 involves applying the knowledge you gain in step 1 about your community and their behaviours a level further. Using the insights gained to inform new creative styles, formats and innovations that unlock and engage new audiences, without needing to change anything else in your media strategies. Remembering that ad content signals the algorithm and determines how it’s used, so neglecting step 2 and leaning too far into formula and rules and data, i.e. “statics talking about pain point 1 worked well, let’s brief more of those” can actually lead to negative results, shrink your audience pool down and stop you from being able to effectively scale performance. Ultimately, creative has to be creative in order to retain relevance, authenticity and excitement to the human on the other end. That shouldn’t be compromised in the endeavour to gather data and influence performance. 

In summary, creative is not just the key; but the entire vehicle to success. Marketers who fail to embrace this idea, and continue to rely too heavily on their strategic media buying smarts, risk being left behind in a rapidly evolving landscape. So too do marketers and brands who fail to approach creative strategically, with a long term and dynamic lens. Paid social is a unique medium that can teach us so much about our customers; how to capture their attention, engage them, convert them, retain them and make them lifelong fans, on and offline. When used correctly, the opportunity for brands to succeed is endless. 

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