Group Account Director
Borough, London, Full-time

The Role

Ready to join our dynamic and rapidly expanding Client Services team? 

We are looking for an ambitious and business-savvy Group Account Director to lead a group of our most exciting accounts here at Spin with a focus on retention and growth. With extensive experience in the social media space, you will also be a strategic and commercially focused individual who loves building strong relationships with clients, knows how to deliver work in an efficient and effective way and has demonstrable experience in building plans to drive business growth.

Here’s what you’ll be doing...

Client leadership:

  • You will build strong, long-term relationships with clients and develop an in-depth understanding of your client’s businesses in order to recognise and act on both strategic and creative opportunities for the brand.
  • You’ll direct complex and challenging projects effectively, communicating strong and compelling visions across all your key clients both internally and externally, resulting in excellent outcomes.
  • You’ll understand how to measure success and drive real business change and results for your clients.

Commercial and operational excellence:

  • You’ll have excellent awareness and understanding of agency commercials, constantly working towards increasing agency profitability.
  • You will contribute to both client and agency long-term pricing and budget planning and carefully consider cost/benefit issues before making decisions.
  • You will also be responsible for the successful and efficient project management of all work within your group including ensuring best-in-class processes and SLAs are in place.

New business:

  • Recognising and acting on opportunities to grow and develop business within your existing client group alongside running external pitches from initial briefing and team build all the way through to delivery and negotiations. As a part of this you will show a deep understanding and passion for Spin, our ethos, history and key case studies.

Social media expertise:

  • In-depth understanding and experience working directly in the social media space alongside strong viewpoints around the future of social and best practice knowledge across social.

Team leadership:

  • You will be a senior team member, responsible for the oversight and development of a group of talented client services individuals. It’ll be your job to build a strong sense of team spirit and motivation, whilst also taking responsibility for team learning and development.
  • You will identify recruitment needs within your team and be known for recruiting talented individuals.
  • You’ll set extremely high standards and work with the CSD to develop the client servicing function as a whole.
  • You’ll also effectively communicate upwards and downwards through the agency, forging close working relationships with department heads.

Here’s what we need from you...

  • Proven experience leading a group of accounts within a social or integrated agency environment
  • Strong experience developing and executing strategic account plans to drive revenue growth and retention.
  • Proven track record of building strong client relationships, and retaining and growing key accounts.
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and internal stakeholders.
  • Strong financial acumen, with experience managing budgets and analysing account profitability.
  • Excellent organisational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Ability to inspire and motivate a team, fostering a culture of collaboration and continuous learning.
  • Consistently able to perform under pressure and show resilience

Some Specifics

  • Start Date: ASAP
  • Salary: To be confirmed before 1st stage interview 
  • Time: 38 hours, 5 days a week (Mon-Fri)
  • Location: Borough, London (hybrid - 2 days in the office per week)
  • Contract: Permanent, Full-Time

The Perks

  • A chance to play a part and make a difference in a young, rapidly developing agency whilst building your career.
  • Celebrate the company’s wins with our bonus scheme - earn up to an impressive 20% additional salary. Cha-ching!
  • Embrace the freedom of our flexi-working policy. No need to ask permission; grab your laptop, kick back in your favourite spot, and let the productivity flow from the comforts of home.
  • Explore the world with our remote working policy, allowing you to work from anywhere (yes, even abroad!) for a whole month each year.
  • Enjoy a well-deserved 25 days of holiday, with the option to snag more through our incentive scheme.
  • Look after your mental health with access to Spill Chat, a support app that connects you with real-life therapists.
  • Look forward to Fridays with 4 PM finishes. Start your weekend early and recharge those batteries.
  • Put your health as a #1 priority with our excellent healthcare package. 
  • Bond with the team with team outings, monthly social events, and an epic annual trip. We know how to have fun; trust us.

Our Values

  • Always Be Curious: We thrive on curiosity. It's the driving force behind great marketing. We encourage you to explore the "what ifs" and freely experiment.
  • Keep Up: We move fast and we always will. We're adaptable and dynamic. We welcome progress and change. 
  • Uphold High Standards: Don't let mediocrity creep in, or you'll get complacent. Take personal pride in what you do!
  • Act With Initiative: The opportunity is yours, so spot it, and make it count. We don’t always have the answers, sometimes you need to jump in, think laterally and discover them yourselves
  • Show Respect, Always: We’re a people-first business, they are what make us. We will maintain respect for one another, no matter the strain. 

At Spin, we foster a vibrant work environment that thrives on diverse perspectives and creative ideas. As strong advocates for inclusion and representation, we actively encourage applications from individuals of all backgrounds, regardless of race, disability, religion, gender identity, sexual orientation, or age. Beyond compliance, we take pride in building a dynamic work environment that fosters creativity and champions inclusion, diversity, and representation.

Send your CV to and let's get the conversation started!

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